UPDATE TO THE MCDONALDS FIASCO
I just wanted to update everyone who was on pins and needles to know what might have happened today at my McDonalds appt. ( I think I heard an echo or crickets when I said "everyone").
I had various images on how this might go, so last night I dug my receipt out of the trash just in case.
One scenerio played out where I was put in a room and grilled under lights "Ve want names! Ve 'ave vays of making you taulk!"
Another was they were going to bring out the drive up attendent and make her apologize to me and then fire her on the spot. Oh the horror and embarrassment.
But it was actually a pleasant appointment. The owners (husband and wife) came out front and immediately asked me to pick out lunch free of charge. I am not a real fan of McDonald's but Jakey was excited to have some MORE nuggets, so they gave him a happy meal.
The wife went in to the register and handed me $15. I was slowly (that's right I suck at math) doing the math in my head and thought that sounded too much. The husband came up front and handed me $10. Ah yes, math done, $10 is right. So I handed back the $15 and explained I thought it was too much. (Maybe that was another test...). They were nice and asked me to come back again and let them know if there was ever another issue and even gave me their card.
All is well in McDonald land and capitalism rages on.
____________________________________________________________________Sometimes, I feel like I have a sign on my head that says "Charge me much more than the price tag...".
I have had 5 incidents were I was charges more than the tag or advertised price. We are totalling $2.25 from Walmart, $13 from JOann's and now $10 from McDonalds.
The last one was McDonalds, and not till I got home did I realized I was charged for qty 2 twenty piece nuggets, but only received qty 2 ten piece nuggets.
Let's pause this story to clarify that these nuggets were not all for me, but rather for 4 children and me. I thought I was saving money by skipping the happy meals and just getting the nuggets.
Back to the issue at hand. Once home and realizing the issue, I tried to call the McDonalds with the phone # on the receipt and it just rang with no answer. So I started to get a little razzed. I pulled up the McDonald's website and emailed them on the issue:
Comment: Order was placed and paid for qty 2 twenty piece nuggets and 2 large fries totalling $18.85. At the drive thru window I was first given the wrong order and then return this order. I then was given my order. Upon returning home, I found we had been given Qty 2 ten piece nuggests and 2 large fries. I tried repeatedly to reach the store but no answer on the phone.I would like a refund of the overpayment for the product not received.
I tried to be a non confrontational as possible but direct to the point. As a result I got a call today from the OWNER of the McDonald's location. And he asked for me to meet him tomorrow at the store and he would be willing to give me a refund.
I feel like a crabby lady, but I just don't like throwing my money away. If I was given too much change, I would give it back. Why wouldn't I ask for the same honesty from the store?
5 comments:
bahahaha! If you see the owner standing outside with a baseball bat, don't go, it's a trap! If you get some McDonald's coupons, you should use them on a nice evening out with your husband for Valentines Day!
They have had so many problems with that here there is a hotline you can call. They say Walmart is the worst. Then again Michael's did try to charge me $30 for something the other day instead of $3 and at the grocery store they wanted to charge me $2.50 for a can of chili instead of 50 cents. They didn't believe me it was on sale and that was after I showed them the ad in hand and brought them the huge, poster-size sale. They still called a manager and tried to make me feel like an idiot...and I don't need any help in that area. I am fine on my own:)
I think you have all your mother's sense of justice and your dad's cheapness.
Come on, it's McD's... you've set your expectations to high. I've NEVER gotten my order correctly at the McD's in Wmca. Every single time, I've had to park and walk back in and get the rest of my order. The one in Wmca is by far the worst I've ever been to.
http://www.itvendorsdirectory.ca/Online-Resources/cant-get-no-satisfaction-002.html
"One of the funniest scenes in the Hollywood cop movie Lethal Weapon II features Mel Gibson, Danny Glover and Joe Pesci ordering fast food at a drive-through restaurant. Later, they discover the order is wrong, and screwball Pesci gets stuck with the mistake. "Never go to a drive-through," he shouts. "You know why? Because they screw you, that's why. They know by the time you find out the order is wrong, it's too late to drive back." David Letterman has a similar take on the drive-through. In one of his goofier bits, he worked the microphone at a fast-food joint, and intentionally messed things up to get a rise from unsuspecting customers."
the Letterman skit is one of my favs...
Post a Comment